Mutual Materials – Vancouver, WA

10019 NE 72nd Ave
Vancouver, WA 98686

(360) 573-5925

Mail

Para asistencia en español por favor llame al 1-888-688-8250 de lunes a viernes 7:30 am – 3:00 pm excepto días festivos

Hours

Monday – Friday: 7:00 am – 4:00 pm
Saturday: Closed
Sunday: Closed

We will be closed Monday (2/16) for Presidents Day.

To schedule a will-call pickup at this location, please contact the branch directly at (360) 573-5925 or calling our Customer Service Department at 1-888-688-8250.

Mutual Materials Vancouver branch is open to our entire customer base including builders, contractors, architects, designers, landscape professionals and residential home owners. Our showrooms will be sanitized daily to ensure we keep our customers and employees as safe as possible.

This location has extensive outdoor product displays including paved parking areas showcasing multiple paver styles, colors and installation patterns. Follow the arbor at the North end of the parking lot into a large outdoor display garden with pathways, garden walls, patios, a fireplace and large water fountain feature created with a diverse array of Mutual Materials pavers, retaining wall blocks, stone veneers, and natural stone elements. For customers seeking natural stone choices, our large stone yard located directly behind the branch showcases the widest natural stone selection in the area.

Products Sold

Excellent
Mutual Materials
Based on 138 reviews
Kathy was so helpful. We were really pleased
We came to get stones for our small gate project. Angela treated us as we were spending thousands of dollars. She patiently showed us different stones, helped us figure out how much we need to buy and suggested different options. She even showed us a less expensive stone if we wanted to save more - we ended up going with the more expensive one, but knowing that she also cared about our pocket was really nice. I can’t recommend this place enough. They truly care about each customer - no matter the budget. Thank you ❤️.
Response from the owner:Thank you for taking the time to leave a five-star review. We're glad to hear everything went smoothly with your visit. We really appreciate your business and look forward to working with you again.
Sierra Corbin was a great help she was patient and had great communication, and recommendations when it came to deciding what we needed for our project overall everything was great and they had everything we needed 10/10
Response from the owner:Thank you for taking the time to leave a five-star review. We're glad to hear everything went smoothly with your visit. We really appreciate your business and look forward to working with you again.
Cathy Matthews was very informative and very clear in her explanation of possible charges for the blocks.
Response from the owner:Thank you for taking the time to leave a five-star review. We're glad to hear everything went smoothly with your visit. We really appreciate your business and look forward to working with you again.
Response from the owner:Thank you for taking the time to leave a five-star review. We really appreciate your business and look forward to working with you again
Response from the owner:Thank you for your review. We're happy to know you had a positive experience overall. If there's anything specific we can improve next time, we would welcome the feedback.
Response from the owner:Thank you for your review. We're happy to know you had a positive experience overall. If there's anything specific we can improve next time, we would welcome the feedback.
Yes, quick response. Something one is said to be looking into the problem..
Cathy was very helpful in trying to find me the retaining wall blocks I needed. Very thorough and even sent me links to look at for other ways to go. Thank you to Cathy!
knowledgeable, efficient, and has advice based on real-world experience
very friendly and courteous service!
Very helpful. I like your suggestion!!
Very good response from customer service. Detailed explanations.
Cathy from Mutual Materials is the most helpful Customer Service Associate. Whenever I place brick on hold, I always have a great experience and get the help I need. I would recommend Mutual Materials to anyone.
Response from the owner:Thank you so much for taking the time to send this review! We really appreciate the time and effort - we appreciate our customers! We'll be sure to share this with the team. Thank you again!
Cathy Matthews was very helpful and definitely did some research in helping to answer questions and helping me to understand some rather confusing paperwork on 12/20/2024, much appreciated.

Overall, order acknowledgement receipts are pretty good, but I have had to call for actual payment receipts on several occasions. System glitch?
Response from the owner:Thank you so much for sharing your review with us!
My husband and I visited Mutual Materials (Port Orchard) last year and were there with a salesperson approx. 2 hours in super hot heat! He never once acted like we were keeping him from anything...and was very professional, kind and helpful. Although we didn't purchase our large order needed then..we are ready this summer. The price..although has gone up..it is only slightly..pleasantly surprised and eager to get started. Highly recommend.
Response from the owner:We love to hear this! Thank you so much for sharing your review with us and we look forward to your next visit! Best of luck on your upcoming project and don't forget to share photos!
Response from the owner:Thank you so much for taking the time to share your review with us!
Great service, Great product ! Nothing more needs to be said.
Response from the owner:Thank you for taking time out of your day to share your review with us - we really appreciate it!
knowledgeable, prompt and friendly!!
Response from the owner:Thank you so much for sharing your review and experience with us!
Response from the owner:Thank you for sharing your review with us!
Great customer service
Response from the owner:Excellent! We love hearing this! We appreciate you sharing your review with us :)
GREAT COMPANY, EASY TO WORK WITH!
Response from the owner:We love to hear this! Thanks so much for taking the time to share your review with us - we really appreciate it!
So far so good. The customer service team got back in a timely manner and answered my questions and recommended other options for our project. It's nice having such immediate responses.
Response from the owner:This is great! Thank you for taking the time to share this review with us - we really appreciate it! Thank you again :)
Response from the owner:Thanks so much for sharing your review with us!
Returning materials from the jobsite had a bit of a hickup and was stalled until I called for clarification after a week, then it was all resolved quickly and properly. Good product and helpful staff.
Response from the owner:Thank you so much for taking time out to share your experience - we're glad your issue was resolved and we really appreicate your business! Thank you again :)
Cathy was extremely helpful and accurate. She answered all my questions and was very pleasant.
BTW, I think your website is wonderful. Beautiful photos and I like the visualizer, etc.
Response from the owner:This is wonderful to hear! We really appreciate you sharing your review and will be sure to share this with Cathy as well. It's also really nice to get customer feedback on the website!
Response by email, quick and reasonable.
Response from the owner:Thank you for taking the time to share your review with us! We appreciate the feedback and will be sure to share this with our team!
Communicated with customer service on availability of a product my local Mutual Materials location no longer had in stock. Cathy Matthews of customer service was great, responded quickly to my email and provided information about where I could find the product and was willing to help me procure if from a distribution center that typical could not handle retail sales. Thanks Cathy!
Response from the owner:Thank you for taking the time to share this review with us! We really appreciate it and will definitely share this with Cathy as well. Happiest holidays to you! Thank you again :)
Warm friendly attitude of employees both at the counter and in the loading yard. The company carries a wide assortment of masonry supplies and products. If one wants top quality, it is available at very competitive prices. I find the yard operators know the product and will check the order to make sure you are getting the product that best fits your need.
Response from the owner:Thank you so much for taking some time out of your day to send us this review! We'll be sure to share your feedback with the team there at Vancouver - thank you again!
Catherine just keeps doing amazing things for our business!! Thank you Mutual Marerials.
Response from the owner:This is great feedback! Thank you so much for taking time out of your day to share this review with us - we think Catherine is pretty amazing too! Thank you again, we appreciate it!
Cathy Matthews and Jeff Gallagher are great to work with!
Response from the owner:We love this! Thank you so much for taking time out to share your review with us - we couldn't be more pleased to have such outstanding people on our team who are dedicated to 5-Star customer service! Thank you again and we appreciate you!
I ordered a couple pallets of stacking stone to build a wall in my backyard. After visiting the showroom and making our selection I called the order in. The salesperson (Cathy) was very helpful, and after checking inventory, helped finalize the order. Payment was easy and a follow up email included the order and invoice. Delivery was scheduled during the call and a number of acceptable delivery dates were offered. All and all a seamless process for us. Thank you!
Response from the owner:We love this! Thank you so much for taking time out to share this review with us, we will be sure to give Cathy a big 'shout out' - thank you again!
Cathy (at the Bellevue site, I believe) was extremely helpful in getting me up-and-running with a price quote for a complicated (for me) paver site plan, involving a circle within a rectangle. It was all a breeze for me. Her questions helped me stay on point and she also addressed the nuances of how the circle could tie in with the rest of the paver area. Made me smile.... a great customer service attitude as well as offering a good product. Thank you, Cathy.
Response from the owner:Thank you so much for sharing your review with us! We'll be sure to share this with the team and with Cathy! Thank you again for taking time out of your day to send us this feedback - we appreciate you!
We were treated very well as DIYers. They walked us out to the yard, gave us a price list and turned us loose. A soft sell place is always good!
Response from the owner:Thank you for sharing this review with us! We really appreciate it and will be sure to share this with the team there at Vancouver!
Cathy Matthews was fantastic to work with. She is very professional, helpful, and communicated well. She made sure that I completely understood what I was ordering and the quantity needed for my project. She is an asset to the company.
Response from the owner:Thank you so much for sharing this review with us! We agree - Cathy is great! We'll be sure to share this with the team, thank you again!
Everyone is super nice and helpful! Helped me find exactly what I needed!
Response from the owner:Thank you for sharing your review with us! We appreciate you taking the time to send this and will share with the team there at Vancouver!
Response from the owner:Thank you so much for sharing this with us!
Great customer service. Very knowledgeable in stone and designs
Response from the owner:Thank you so much for sharing your review with us! We really appreciate you taking time out of your day - thank you again!
Cathy was so very helpful and super friendly. She sent me pictures, dimensions, and pricing of the vent blocks I have been looking for! She also found how many were at each store close to me! Thanks Cathy. I really appreciate your help!
Response from the owner:Thank you so much! We agree - Cathy is great! Thank you for taking time out of your day to share this review with us - we're glad you were able to find what you were looking for and we'd love to see pictures of your finished project!
Catherine was very patient and provided lots of information.
Response from the owner:Thank you so much for sharing your review with us! If you have any details about your experience or have any project photos, we'd love to see those too!
Excellent customer service in getting the transaction completed.
Response from the owner:Thank you for sharing your review with us! We truly appreciate it - we'll be sure to share this with the team at Vancouver as well. Thanks again!
Cathy was: Professional (explained to me the workings of the webpage), she knew the products, and was precise.
I also appreciated her patience, and "sunny" disposition.
Response from the owner:Thank you so much for sharing your review with us! We will be sure to share this with Cathy and the team - again, thank you for taking time out of your day to send us a review!
Cathy Matthews has been awesome to work with. She has been on top of our orders for two different projects, problem-solving and streamlining the process. And, I would add, very pleasant throughout.
Response from the owner:We love to hear this! Thank you for sharing your review and we agree, Cathy is pretty great! We'll be sure to share this review with her and thank you again :)
Cassie was so helpful and super knowledgeable! The process was very simple and our delivery is scheduled for the next business day! Thank you Cassie!!
Response from the owner:Thank you so much for sharing your review with us! We love to hear this feedback from our customers - and if you have any pictures of your finished project, we would love to see them!
Prompt, helpful information. Great!
Response from the owner:Thank you so much for sharing your review with us! We truly appreciate you taking the time to share this review with us.
Absolutely amazing. Ordered in tile from another company. Had it shipped when couldn’t get help from other mutual materials . Jacob Dewey from Salem, Org, did everything for me. No one else in other mutual material would even help.
Kathy, also from Vancouver was the best. Thank you so much.
Response from the owner:Thank you so much for taking time out of your day to review us! We really appreciate it and will definitely share this wonderful feedback with the team at Salem and Vancouver!

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