See what steps we’re taking to respond to COVID-19.

 

On behalf of everyone at Mutual Materials, our hearts go out to all those impacted by COVID-19. Our focus is, as always, on the health and safety of our employees, customers and communities.

 

Your health and safety are our top priorities and at the heart of every decision we make. It’s critical we do our part to help reduce the transmission of COVID-19. In order to support the guidelines and best practices communicated out from the Centers of Disease Control  and Prevention (CDC), we’ve made the following changes at our branch locations in Washington, Idaho, and Oregon.

We are open for business across all our operations with the exceptions listed below.

Updated branch and showroom hours of operation:

Hours of Operation in Washington ONLY

OPEN: The following branches are open Monday through Friday 7 am to 2:00 pm:

Our Kent Distribution Center is still open but operating with limited hours:

      • Kent Distribution: Open Monday – Friday 6:00 am to 2:30 pm.

Branch Closures in Washington

CLOSED: The following branches are temporarily closed:

      • Bellingham: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-u
      • Marysville: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-up.
      • South Seattle: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-up.
      • Auburn: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-up. Our Parkland branch is also open and can be reached at (253) 238-5490 to place an order or to schedule a will-call pick-up.
      • Port Orchard: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-up. Our Parkland branch is also open and can be reached at (253) 238-5490 to place an order or to schedule a will-call pick-up.
      • Olympia: Please call our Bellevue branch at (425) 452-2363 to place an order or to schedule a will-call pick-up. Please call our Parkland branch at (253) 238-5490 to place an order or to schedule a will-call pick-up.

Hours of Operation in Idaho

OPEN: The following branches are open Monday through Friday:

Hours of Operation in Oregon

OPEN: The following branches are open:

Showroom Closure in Oregon

CLOSED: The following showroom is temporarily closed

      • Portland Showroom: Please call our call center at (888) 688-8250 for assistance ordering samples.

Hours of Operation in Montana

OPEN: The following branch is open Monday through Friday:

In our continued support of keeping our employees, customers and the community safe, we are encouraging customers to place orders by phone to their local branch or to call our call center at (888) 688-8250.

1. When calling and placing your order via phone, please confirm where you want to pick up materials. You can find a list of our branch locations here.

      • Place your order by phone.
      • Ensure you confirm the availability of the products before picking up.
      • Have your order number handy when arriving for pick up.
      • Alert the yard person when picking up your product and give them your order number.
      • For those working with a sales representative, please process orders through your representative.
      • Deliveries are still being made and a great way to receive products.

2. For customers not placing orders and only doing product selection, we ask that you visit our website to review our products  at: www.mutualmaterials.com. If after reviewing products online, you would like to view actual samples, please call our call center or your local branch. We will coordinate and stage your samples for you.

3. The health and safety of our employees and customers is of paramount importance. To that end:

      • If you are sick or exhibiting cold or flu like symptoms, including cough, fever or difficulty breathing; we ask that you please stay home.
      • We have increased measures at our branches to prevent the spread of COVID-19 to include increased cleaning/disinfectant routines and ensuring employees are following increased personal hygiene procedures.

4. Helpful links and documents

As always, please feel free to reach out to contactus@mutualmaterials.com if you have questions or concerns.